Privacy Policy.
Effective Date: 8 September 2026
1. Introduction
Klarpoint Technologies Limited ("we," "us," or "our") respects your privacy and is committed to protecting the data of our users and their customers. This Privacy Policy explains how we collect, use, and share information when you use the KlarPoint operations platform.
2. Data Collection
We collect information to provide, maintain, and improve our services. This includes:
- Account Information: Name, email address, and authentication details required to create an owner or staff account.
- Operational Data: Business details, catalogues, order histories, and staff activity generated during the use of your workspaces.
- Customer Records: End-customer details inputted by you or your staff into the platform, which remain isolated to the specific business workspace unless explicitly connected by owner consent.
- Usage and Technical Data: Information about how you interact with the platform, device information, and error logs used to ensure system stability.
3. How We Use Your Data
We use the collected information strictly to operate the KlarPoint platform. This includes maintaining separate workspace environments, facilitating multi-business login, processing payments, diagnosing technical issues, and providing customer support. We do not sell your operational data or your customers' data to third parties.
4. Data Processing Partners
To deliver our services reliably, we share necessary data with trusted infrastructure providers. The service categories processing platform data include:
- Replit hosting and database: For core application infrastructure and secure data storage.
- Payment processors: For securely handling subscription billing and workspace transactions.
- Email delivery: For routing transactional notifications, password resets, and customer receipts.
- Analytics and error monitoring: For tracking application health and diagnosing technical faults.
- File and object storage: For retaining uploaded receipts, catalogues, and operational documents.
5. Security and Data Protection
We implement structural safeguards to ensure data integrity. Our architecture is designed to enforce clear boundaries between different workspaces, ensuring that customer identities are not merged into shared ledgers without explicit owner configuration. While we take strong measures to protect your data, no internet-based service can guarantee absolute security.
6. Your Rights
Depending on your jurisdiction, you may have rights regarding your personal data, including the right to access, correct, or request deletion of your information. Workspace owners are considered the data controllers for their respective business records and must handle their own customers' data requests in accordance with local regulations.
7. Contact Information
Klarpoint Technologies Limited is incorporated in Nigeria. Our registered address is 104b Umuahia Road, Ikot Ekpene, Akwa Ibom State, Nigeria.
If you have general inquiries or need support, please contact hello@klarpoint.com.
For questions specifically regarding this Privacy Policy or data protection, please email our legal desk at legal@klarpoint.com.